Our Policy

Warranty, Cancellation and Refund Policy

 

Warranty

6 months from collection/delivery date

If your product fails due to a manufacturing defect we will repair it without charge. Only original, unaltered and unmodified products are covered by this policy. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. After warranty period or damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.

 

Cancellation

All orders, from date of measures taken and model chosen, can be cancelled in 3 calendar days.

Cancellations received after the stated deadline will not be eligible for a refund.

Cancellations will be accepted via phone or e-mail, and must be received by the stated cancellation deadline.

 

Refund

All products are made to measure and have specification made by you. Therefore, we assume, that you take the responsibility for your purchase, and accept our no refund policy.

In case of product fail you may exchange it for another product of equal value. Exchanged products must be in the condition you received them.

 

Acceptance of this Refund Policy

It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.